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GENERAL POLICIES

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 General Policies:

We aim at providing safe, comfortable and memorable stays for all parties at the Fall Line Guesthouse. Please take few minutes to review the following General policies during your stays at the guesthouse.

1/ Check-in and Check-out
- Check-in: 4:00 PM - 10:00 PM - Late check-in can be arranged in 24-hour advance notice
- Check-out: 10:00 AM - Late check-out can be entertained based on the availability

2/ Damage Deposit
All bookings subject to CAD $1,500.00 security deposit, held at the time of check-in

3/ Pets Policy
Pets are not allowed. A charge of $1,500.00 is collected, if pet is found, to sanitize and restore the house to non-pet status. In addition, the management reserves the rights to refuse the remaining stays without refund.

4/ Smoking Policy
Smoking, of any substances or forms or by any reasons, is not allowed within the House. Smoking is possible on the Garden however, all cigarettes have to be cleaned up after. If a smoke and/or smell of smoke or any smoking substances are present/found in the house, a charge of $1,500.00 is collected to sanitize and restore the house to non-smoking status. In addition, the management reserves the right to refuse the remaining stays without refund

5/ Cancellation
- 100% of booking refunded if cancel 21 days or more prior to Arrival date
- 50% of booking refunded if cancel 20 - 10 days prior to Arrival date
- 0% of booking refunded if cancel 9 days or less prior to Arrival date

6/ Maximum Occupants
Maximum of 8 people (adults and children) is allowed in the house. Visitors might be able to visit but will not be permited to stay overnight. If more than 8 people are found, the management shall issue a warning and reserves the right to ask the visitor(s) to leave immediately. Any non-compliance shall result in refusal of accommodation and/or remaining of accommodation without any refund

7/ Housekeeping
Guests are expected to keep the house tidy and clean during the stay. Housekeeping services is available upon request and subjected to extra charge. If the stay is more than one week (7 days), a compulsory house-cleaning of $250 will be carried out at the end of one week

8/ Party and Gathering
Gathering of same group members is fine. No party however is allowed within the property. Please respect the bylaw quiet time (11:00 PM - 7:00 AM) of the neighbors. If party is found, the management shall issue a warning and request for dismissal of the party. Any non-compliance shall result in refusal of accommodation and/or remaining of accommodation without any refund

9/ The Management of Fall Line Guesthouse and its affiliates shall not be held responsible for any direct or indirect loss as a result of damages caused to the guest's assets such as, including but not limited to, vehicles, personal belongings, jewelry, etc... Parking are provided as-is

10/ Any damages caused by the guests or by visitors of guests to the property's building, amenities and facilities, either whole or part, shall be deducted from the Damage deposit. Actual cost of restore and/or repair the damages shall be charged against the guests.

11/ Security Cameras: There are total of 4 security cameras in the property. Two are on the Garden front and back, one on the carport and one inside the garage. These security cameras are for added security only. Guests are advised to keep safe of the valuable items at their own risks

By booking at our Fall Line Guesthouse via this website, you are considered to have read, understood and agreed to the above policies. If you have any questions or concerns, please feel free to contact us at our direct line 1-250-837-2181


The Management of Fall Line Guesthouse

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